Privacy policy

The WEBSITE OWNER wishes to inform users and clients of its website about the policy implemented regarding the processing and protection of personal data of those who voluntarily use the contact forms to contact the WEBSITE OWNER , as well as access to its website, which involves the communication of their personal data to the WEBSITE OWNER .

 Personal data is considered to be any information relating to an identified or identifiable natural person through which the identity of that person can be determined, directly or indirectly. A person’s name, telephone number, or email address can be considered personal data.

 

1. Identification of the data controller.

The data controller for the data collected through the Website is Single Home, SA (hereinafter Single Home), with Tax Identification Number A78300258 and registered office at Camino de la Zarzuela 21, 2º, 28023 Madrid . As the WEBSITE OWNER , it informs the user and client of its Website of the existence of an automated personal data processing activity record called CLIENTS , where the personal data that the user and client communicates to it in order to manage their request is collected and stored.

To ensure the proper handling of your personal data, Single Home has appointed a Data Protection Officer, whom you can contact to resolve any questions you may have, as well as to request additional information about the processing of personal data. You can contact them at the following email address: rgpd@singlehome.es

 

2. Personal data processed.

Single Home will process the data requested through the forms available on the website, as well as data submitted via contact emails. If the data marked as mandatory in the corresponding forms is not provided, the contact request cannot be processed.

 

3. Purpose and legal basis of the processing. 

Users’ personal data will be processed for the following purposes and legal bases:

Purpose.

  • Your contact request will be processed through:
    • The enabled contact email addresses; or
    • The contact forms included on the Website.
  • Compliance with legal obligations.
  • Commercial communications about Single Home properties.

Category of personal data.

  • Identifying information: name and surname and email address.
  • Identifying information: name and surname, email address.
  • Identifying information: name and surname, telephone number, email address.

 Legal basis.

  • Processing your contact request
  • Compliance with legal obligations
  • User consent.

 

4. Sources of origin of the data processed by SINGLE HOME, SA

 The data that Single Home processes comes from the following sources:

Data provided by the user, through the completion of the forms made available by Single Home or by any other means by which the user establishes a relationship with Single Home (for example, name, surname, email address, telephone number, postal address, IP address, etc.).

Data generated as a result of the user’s browsing and use of the web platform (e.g., use of the web platform, sections visited, etc.).

Data generated as a result of the development, processing and management of the relationship established between the user and Single Home (for example, number of contacts established with the client).

Data generated as a result of the development, processing and management of the functionalities of the services provided by, or through, Single Home (for example, purchases made through companies associated with Single Home, etc.).

 

5. Consent.

It is reported that, when the user does not maintain commercial relations with the WEBSITE OWNER , and sends an email or communication to the WEBSITE OWNER , indicating other personal data, said user will be giving his free, unequivocal, specific, informed and express consent for the processing of his personal data by the WEBSITE OWNER , for the purposes established above, as well as to attend to his communication or send documentation.

For the same purposes, the WEBSITE OWNER informs that, if the client sends an email or communicates to the WEBSITE OWNER their personal data by reason of the position they hold in a company, whether as administrator, manager, representative and/or any other position as contact person in the company, it will be understood that such communication implies the provision of their free, unequivocal, specific, informed and express consent for the processing of their personal data by the WEBSITE OWNER , for the purposes established above.

 

6. International transfers and assignments of data.

Pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter GDPR), personal data may be disclosed to competent authorities in the exercise of their functions. They may also be transferred to other companies within the Single Home group when contact requests are directed to those companies.

If any of our service or IT system providers are located outside the European Economic Area, Single Home will implement all necessary safeguards in accordance with applicable regulations to ensure proper data management, as well as data integrity and confidentiality. You can obtain further information about these safeguards by contacting us at rgpd@singlehome.es

Likewise, the WEBSITE OWNER informs the user that any other transfer of data that must be carried out will be made known to them when so provided by the GDPR, informing them in an express, precise and unequivocal manner of the recipients of the information, the purpose for which the data will be intended, and the nature of the data transferred, or where appropriate, when the GDPR establishes it, the specific and informed unequivocal consent of the user will be requested beforehand.

However, the WEBSITE OWNER informs the user and the client that any processing of personal data is subject to current Spanish legislation on data protection, established by the GDPR and its supplementary and implementing regulations. In this regard, the WEBSITE OWNER is only responsible for and guarantees the confidentiality of the personal data requested from the user through the website.

 

7. Third-party data.

The WEBSITE OWNER informs the user that, unless legally represented, no user may use another person’s identity or share their personal data. Therefore, the user must always bear in mind that they may only include personal data corresponding to their own identity and that such data must be adequate, relevant, current, accurate, and truthful. To this end, the user will be solely liable for any direct and/or indirect damage caused to third parties or to the WEBSITE OWNER by the use of another person’s personal data, or their own personal data when it is false, erroneous, outdated, inadequate, or irrelevant. It is the user’s sole responsibility to comply with the duty to inform and to have obtained the prior consent of third parties; Single Home is not required to take any further action with respect to said third parties. Therefore, the user who uses the personal data of a third party will be responsible to the latter for the obligation of information established in the GDPR when the personal data has not been collected from the interested party, and/or for the consequences of not having informed him.

 

8. Users’ rights regarding data protection

The WEBSITE OWNER informs Users that they may exercise any of the rights granted to them by data protection regulations, which consist of:

  • right to access and obtain a copy of your personal data (right of access),
  • right to rectify any data that is incorrect (right of rectification),
  • right to erasure of your personal data when permitted by law (right to erasure),
  • right to object to the processing of data (right to object),
  • right to limit the processing of personal data (right to restriction),
  • right to receive certain personal data in a structured, commonly used and machine-readable format (right to data portability), and
  • right to withdraw previously given consent (right to withdraw consent).

To exercise these rights, users can send a written request via email to CAMINO DE LA ZARZUELA Nº 21, 28023 MADRID or by email to: rgpd@singlehome.es , attaching a copy of your Identity Document or any other official document that identifies you and indicating which right you wish to exercise.

Users also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) to claim the exercise of their rights or any other issue related to the protection of their personal data.

 

9. Use of forms for the collection of personal data.

On the website’s contact forms, where personal data is collected, users must expressly consent to and acknowledge the privacy policy before submitting their information by checking the box “I have read and agree to the privacy policy.” The privacy policy can be accessed via the link provided in this legal notice. If the user does not check the box , the data will not be submitted.

 

10. Security measures adopted in relation to the processing of personal data.

The WEBSITE OWNER informs the user that, in accordance with the GDPR, it has adopted the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of the art, the nature of the data stored, and the risks to which it is exposed. Likewise, the WEBSITE OWNER guarantees the user compliance with the duty of professional secrecy regarding users’ personal data and the duty to safeguard it.

 

11. Policy Update.

The WEBSITE OWNER will modify, without prior notice, this privacy policy whenever necessary to adapt it to any legislative, regulatory, jurisprudential, administrative change or to adapt said policy to the instructions issued by the Data Protection Agency or legitimate object of any modification of this policy, notwithstanding the foregoing, it will be published and announced on the WEBSITE OWNER’s website .

For all the above reasons, the WEBSITE OWNER recommends that users periodically read these policies in order to be aware of any changes made to them.